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The following Disclaimer applies to the payment gateway services (“Services”) offered by Prismera Technologies (“Company,” “We,” “Us,” or “Our”). By entering or utilizing our website, mobile platform, APIs, or associated services, you (“User,” “You,” or “Your”) accept the provisions stated herein. Although we make consistent efforts to provide uninterrupted Services, we cannot guarantee flawless, secure, or continuous access, as interruptions may result from maintenance, technical issues, upgrades, or uncontrollable external circumstances. We solely act as an intermediary for payment processing between merchants and their buyers and do not take responsibility for the authenticity, safety, legality, or fulfillment of any products or services purchased through our gateway. All disputes relating to such transactions must be resolved strictly between the buyer and the merchant. Additionally, payment failures or delays may arise from insufficient funds, regulatory restrictions, fraud detection protocols, banking downtime, or network failures.
We comply fully with applicable Indian statutes, including the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and Reserve Bank of India (RBI) Guidelines. Nonetheless, it remains your duty to ensure that your activities on our platform meet all legal and regulatory requirements. Information displayed on our platform is provided solely for general reference and is not intended to substitute financial, legal, or tax guidance. Our Services may include redirections to third-party websites, applications, or systems. We neither control nor endorse these parties, and we disclaim liability for their practices, content, or operations. While we employ advanced security measures for data protection, no system can guarantee complete immunity from hacking, cyberattacks, or unauthorized intrusions. You are personally accountable for safeguarding your login details, payment credentials, and personal data.
To the maximum degree permissible under law, we disclaim all liability for direct, indirect, incidental, consequential, or special losses caused by use of our Services. In any case, our financial liability shall be restricted solely to the amount of transaction fees collected by us for the specific transaction under question. This Disclaimer may be updated periodically in order to comply with legal changes, regulatory updates, or service modifications, and by continuing to use our Services, you acknowledge acceptance of such revised terms.
If any part of this Disclaimer is unacceptable to you, please stop using our Services immediately.
For questions or issues, you may reach us at info@prismeratechnologies.com.